Mid-year
sale

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Frequently asked questions and answers

As soon as your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your tracking number on the following page: https://flamingomode.com/apps/parcelpanel

At the moment, we only offer shipping within South Afrika. We are working on expanding our shipping to additional countries in the future.

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend that you read our return policy, which you can find in the footer of our website. If you would like to register a return, you can simply send us an email. Our team is ready to help you and guide you through the return process.

If you would like to cancel or change your order, please contact our customer service as soon as possible. Changes can only be made as long as the order has not yet been processed.

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Free shipping

Fast and carefully delivered to your home

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Eco-friendly material

Better for you and better for our planet

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24/7 customer service

Our customer service team is available day and night to answer all your questions quickly and friendly.